1. Introduction
Welcome to Chilli Fagara. We are committed to safeguarding your personal data in compliance with Hong Kong’s Personal Data (Privacy) Ordinance (PDPO). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website, online shop, or in person at our restaurant.
2. Data Collection
We may collect personal data from you in various ways, including but not limited to:
- When You Visit Our Website: IP addresses, browser type, and browsing behavior.
- When You Make a Reservation: Name, contact information, and reservation details.
- When You Purchase from Our Online Shop: Name, contact information, shipping address, and payment details.
- When You Subscribe to Our Newsletter: Email address and preferences.
- When You Dine at Our Restaurant: Feedback and dietary preferences.
3. Use of Personal Data
The personal data we collect may be used for the following purposes:
- Providing Services: To process reservations, orders, and payments.
- Communication: To send confirmations, updates, and promotional materials (with your consent).
- Improvement: To enhance our services, website, and customer experience.
- Legal Compliance: To comply with legal obligations and protect our rights.
4. Disclosure of Personal Data
We do not sell or trade your personal data. We may share your information with:
Service Providers: Third-party vendors who assist in operations (e.g., payment processors, delivery services) under strict confidentiality agreements.
Legal Authorities: When required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to ensure secure data transmission.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
7. Your Rights
- Access: Request a copy of your personal data.
- Correction: Request corrections to any inaccurate information.
- Opt-Out: Withdraw consent from receiving marketing communications.
8. Cookies
Our website uses cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these sites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Chilli Fagara
7 Old Bailey Street, Central,
Hong Kong Email:
info@chillifagara.com Phone: 2796 6866 or 2796 6766
Last updated on 13 February 2025.
