Frequently asked questions

General Information

What type of cuisine does Chilli Fagara serve?

Authentic Sichuan cuisine with numbing (Ma), burning (La), and neutral (Tang) flavors.

Where is Chilli Fagara located?

G/F, 7 Old Bailey Street, Central, Hong Kong.
Directions ↗

What are the opening hours of Chilli Fagara?

 Monday-Sunday
■ Lunch: 11:30 am – 3:00 pm
■ Dinner: 5:00 pm – 11:30 pm

Do I need a reservation or do you accept walk-ins?

Chilli Fagara accepts both reservations and walk-ins, but reservations are recommended, especially during peak hours.

Do you accept large group bookings?

Yes, we can accommodate large groups (8 pax or above) though a deposit of $100 per person will be required.

Is parking available near the restaurant?

Parking is separately available at the nearby Universal Trade Centre or The Centrium, located few minutes walk from Chilli Fagara.

Does Chilli Fagara offer takeout or delivery services?

Yes, please see our menus. You may place your pick-up order with us via phone on 2796 6866 or delivery order through Deliveroo.

Are pets allowed at the restaurant?

We are unfortunately not able to welcome pets inside the restaurant.

Menu & Dietary Information

What are the signature dishes at Chilli Fagara?

Our signatures have been revolving staples on the menu at Chilli Fagara for over 18 years. For the full experience, we invite you to try the Chilli Fagara Chicken, Spice-infused broth with Mandarin Fish, Ma Po Tofu, Chilli Fagara Dungeness Crab, and Emperor’s Prawn, among others.

How spicy are the dishes? Do you offer milder options?

We offer dishes that range from mild to extremely spicy. Feel free to customize the spice level when ordering.

are the dishes MSG-free?

Yes, all of our dishes are MSG-free.

Does Chilli Fagara offer any seasonal or special menus?

Yes, please ask our server for our latest seasonal menu.

How does Chilli Fagara handle food allergies and dietary restrictions?

We are proud to offer menu options for vegan, vegetarian, gluten-free, and halal diners. However, all of our dishes are prepared in the same kitchen, so we cannot guarantee that any dish is completely free of nuts or any other allergens.

Can I customize my order to suit my dietary needs?

Yes, we are happy to customize your order to meet your dietary requirements. Please provide advance notice for specific requests.

Reservations & Private Events

Do you accommodate private events or parties?

Yes, we can host private events. Our private dining area can accommodate up to 34-36 guests. Please inquire via email at info@chillifagara.com.

Do you offer catering services for off-site events?

Yes, catering is available. Please email us at info@chillifagara.com for more details on our catering menu and services.

Payments & Gift Cards

What forms of payment do you accept?

We accept all major credit cards, Alipay, WeChat Pay, and Payme.

Do you offer gift cards, and how can I purchase them?

Yes, gift cards are available for purchase on our website.

Can I use multiple gift cards in one transaction?

Yes, you can use multiple gift cards in one transaction. However, other discounts do not apply when redeeming gift cards.

Delivery & Takeout

Which delivery platforms does Chilli Fagara partner with?

We are partnered with Deliveroo. For larger orders, you can also use Oddle.

How can I place a takeout order?

You can place your takeout order directly through our website at www.chillifagara.com or call us at 2796-6866.

Do you offer contactless delivery options?

Yes, we offer contactless delivery through Deliveroo or Oddle.

Customer Experience

How can I provide feedback or file a complaint?

Please send your feedback or complaints to tracy@chillifagara.com. We value all customer feedback and will review every email.

Are there any ongoing promotions or discounts?

Yes, Sunday to Thursday, we currently offer 10% off for HSBC staff and HSBC credit card holders on our à la carte menu.